CLAIMS
We aim to make your claiming experience a hassle-free and rapid process.
CLAIMS
We aim to make your claiming experience a hassle-free and rapid process.
CLAIMING PROCESS
Claiming on any one of the GENRIC products can be done in only 3 simple steps:
Logging of claim
If you are insured with GENRIC Direct, kindly contact us on 086 144 4462 or send your claim to claims@genricdirect.co.za – have your identity number or policy number.
Outcome of claim
You will then be notified of the outcome of the claim by the claims consultant that has been assisting you.
Validation of claim
After receipt of all the requested documentation, the claim will be validated.
