Information act
Manual in terms of Section 51 of the Promotion of Access to Information Act
GENRIC Insurance Company Ltd was incorporated and granted a short-term insurance license in 2005. Using our broad skills base, GENRIC focuses on underwriting niche products through our underwriting managers. However, being solution-driven, we’re also able to develop innovative risk transfer programmes.
Genric Insurance Company Limited has an internal complaints resolution policy and all complaints can be directed to us as per the contact details contained in 1.2.
1.1 Our structure is as follows:
We as a public entity have compiled this manual, not only to comply with the provisions of the Act, but also to foster a culture of transparency and accountability in our environment and to ensure that members of the public have effective access to information in our possession which will assist them in the exercise and protection of their rights.
1.2 Contact Details Full name : GENRIC Insurance Co Ltd:
Registration number: 2005/037828/06
An Authorised Financial Services Provider
FSP No: 43638
STIA No: 00051/001
Postal Address: PO Box 1115, Bromhof, 2154
Telephone Number: (086) 144 4462
Fax Number: (086) 685 0357
Head/CEO: MC du Toit
Designated Information Officer: MC du Toit
E-mail addresses:
General Queries: info@genric.co.za
Complaints: complaints@genric.co.za
Compliance: compliance@genric.co.za
Section 10 of the Act requires the South African Human Rights Commission (SAHRC) to publish a Guide containing information reasonably required by a person wishing to exercise or protect any right in terms of this Act. Copies of this Guide will be available as soon as it is published by the SAHRC.
2.1 Description of subjects on which the body holds records and the categories of records held on each subject:
2.2 Procedure for requesting access to the above information:
If you wish to request access to any of the above categories of information you are required to complete a request form. These forms are available from:
Where applicable to our operations, information is also available in terms of certain provisions of the following statutes:
The following categories of records are automatically available for inspection, purchase or photocopying. In other words, you do not need to request this information in terms of the Promotion of Access to Information Act. Requests for these categories of information are also available from our information officer, whose contact details appear in Paragraph 1.2 above.
GENRIC Insurance Company Limited utilises the services of an external compliance officer in terms of the Financial Advisory and Intermediary Services Act No 37 of 2002. Details are:
Compliance Practice: Moonstone Compliance
Compliance Officer: Bronwen Allan
Postal Address: PO Box 12662, Die Boord, Stellenbosch, 7613
Telephone 021 883 8000
Facsimile: 086 601 9872
E-mail: ballan@moonstonecompliance.co.za
A market leader focused on bringing innovative and niche insurance solutions to market.
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