Claims Process

Claiming on any one of the GENRIC Products can be done in only 3 simple steps.

01

If you are insured with GENRIC Direct, kindly contact us on 086 144 4462 or send your claim to claims@genricdirect.co.za – have your identity number or policy number.

02

After receipt of all the requested documentation, the claim will be validated.

03

You will then be notified of the outcome of the claim by the claims consultant that has been assisting you.

Let’s get in touch!

If you are insured through our UMA Partners

Legal Guardians
jp@legalguardians.co.za
+27 10 446 8449
Insuresense
christine@insuresense.co.za
(+27) 12 665 2500
Alivio
leroux@alivio.co.za
(+27) 21 054 0299
General Risk SA
admin@grsa.co.za
(+27) 86 122 2871
CLC
info@clc.co.za
(+27) 86 122 2252
Insure Africa
customercare@insureafrica.co.za
(+27) 11 615 0170
Sirago Underwriting Managers
claims@sirago.co.za
(+27) 10 599 1163
QSSAB - Quantum Sure SA Brokers
info@qssab.co.za
(+27) 12 346 2075
Sugar
claims@sugar.insure
( +27) 86 144 4462
Cura Administrators
mail@curaadmin.co.za
(+27) 10 021 0260
VAPS
sales@vapssolutions.co.za
(+27) 83 259 5426
Quantum Liability Underwriters
info@qlu.co.za
(+27) 86 144 4462
My Lawyer
christine@mylawyer.co.za
(+27) 86 133 3118
Gladio
francoiso@gladio.co.za
(+27) 12 443 6480
Linkham
shirley.moodley@linkham.com
(+27) 10 211 6981
Empire Fleet
info@empirefleet.co.za
(+27) 86 105 5505
CLC Insurance
ray@legalclinic.co.za
+27 21 007 0287
Auto F&I
info@auto-sure.net
(+27) 80 011 1453
ARCO360
claims@arco360.co.za
(+27) 66 486 5600
Loyalty Life
info@loyaltylife.co.za
(+27) 82 898 3283
GENRIC Health
(+27) 86 144 4462
GENRIC Pet Insurance
claims@genricdirect.co.za
(+27) 86 144 4462
Polygon Underwriting Managers
info@polygongroup.co.za
(+27) 86 144 4462
Automotive VAP Solutions
info@avssolutions.co.za
(+27) 86 999 0723
Agility Insurance Administrators
info@agilityinsurance.co.za
(+27) 11 796 6464
Sirago Underwriting Managers
claims@sirago.co.za
(+27) 10 599 1163
Cura Administrators
mail@curaadmin.co.za
(+27) 10 021 0260
Loyalty Life
info@loyaltylife.co.za
(+27) 82 898 3283
GENRIC Health
(+27) 86 144 4462
Agility Insurance Administrators
info@agilityinsurance.co.za
(+27) 11 796 6464
General Risk SA
admin@grsa.co.za
(+27) 86 122 2871
VAPS
sales@vapssolutions.co.za
(+27) 83 259 5426
Empire Fleet
info@empirefleet.co.za
(+27) 86 105 5505
Auto F&I
info@auto-sure.net
(+27) 80 011 1453
Automotive VAP Solutions
info@avssolutions.co.za
(+27) 86 999 0723
Legal Guardians
jp@legalguardians.co.za
+27 10 446 8449
Insuresense
christine@insuresense.co.za
(+27) 12 665 2500
Alivio
leroux@alivio.co.za
(+27) 21 054 0299
CLC
info@clc.co.za
(+27) 86 122 2252
Insure Africa
customercare@insureafrica.co.za
(+27) 11 615 0170
QSSAB - Quantum Sure SA Brokers
info@qssab.co.za
(+27) 12 346 2075
Sugar
claims@sugar.insure
( +27) 86 144 4462
Quantum Liability Underwriters
info@qlu.co.za
(+27) 86 144 4462
My Lawyer
christine@mylawyer.co.za
(+27) 86 133 3118
Gladio
francoiso@gladio.co.za
(+27) 12 443 6480
Linkham
shirley.moodley@linkham.com
(+27) 10 211 6981
CLC Insurance
ray@legalclinic.co.za
+27 21 007 0287
ARCO360
claims@arco360.co.za
(+27) 66 486 5600
GENRIC Pet Insurance
claims@genricdirect.co.za
(+27) 86 144 4462
Polygon Underwriting Managers
info@polygongroup.co.za
(+27) 86 144 4462